Inside Sales Manager

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Date posted:08.03.2016
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Inside Sales Manager
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Description

For full details visit: http://gapmarks.com/r/640467  Porter Corp., a leading manufacturer of “ Open Air Steel Structures”, is looking for a dynamic leader to fully develop and manage an inside sales team.  The successful candidate will be asked to build on the past successes of Porter Corp. product brands by creating a world class customer experience, delivering company sales objectives, while creating roadmaps for future growth objectives.  This role requires a proven history of leading an inside sales team, strong project management skills, delivering exceptional customer service and sales results.  A strong working knowledge of the Architectural and Construction markets is highly preferred.  Daily activities will consist of: monitoring and managing the sales pipeline, communicating with internal and external customers, conflict resolution and the execution of sales orders. RESPONSIBILITIES: 

  • Manage a team of Inside Sales Representatives that communicate with customers, field sales and dealer partners.
  • Conduct selling efforts as needed (direct business or house account activity) and assisting field teams in closing sales.
  • Develop and implement new processes, improve current processes, and verify current level of training tools, communications best practices, training and methodologies to improve the overall effectiveness of the team.
  • Perform pre-sales project management activities to ensure customer’s expectations are being met.
  • Work closely and coordinate with other departmental managers to achieve the organization’s goals and objectives.
  • Oversee resource planning, reporting, territories and communications for the assigned team members.
  • Drive inside sales team to use the CRM system/Sales portal to capture and manage all sales activities and manage sales pipeline opportunities.
  • Develop and manage project quoting and proposal process.
  • Keeps management informed of all activity, including timely preparation of reports.
  • Direct staffing, training and performance evaluations to develop and improve the inside sales function.
  • Mentoring team members to improve their skills and knowledge through day-to-day coaching.  Represent Porter Corp. in a positive and professional manner at all times. PERFORMANCE METRICS:
 
  • Meet and or exceed financial performance goals as provided by the VP of Sales & Mkt.
  • Improve overall customer satisfaction indexes as measured by annual survey.REQUIRED BEHAVIORAL CHARACTERISTICS:
 
  • Focused on sales
  • A positive attitude and optimistic outlook
 
  • Detail oriented personality
  • Courteous, considerate and patient with others
  • Flexible and adaptable
  • Orientation toward “delighting the customer”.
  • Ability to work in a Team environment.PERFERRED QUALIFICATIONS:
 
  • 5+ years’ working experience in Inside Sales
  • 5+ years’ working experience in the Architectural & Construction industry
  • 2+ years’ project management experience on construction job site. 
  • 2+ years’ experience managing people (teams)
  • 2+ years’ in managing custom product solutions
  • Working Knowledge of Microsoft Office/Excel required
  • Working knowledge of Order Entry software & CRM tools preferred 
 For full details visit: http://gapmarks.com/r/640467

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Link:http://gapmarks.com/r/640467
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818:6316059
818:9902792
(234) 228-7950
(234) 228-7950
(234) 228-7950
(234) 228-7950
(234) 228-7950
(234) 228-7950
4088022885
901-244-5688
+919769901003
8617722570182
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3205004602
3205004602
4089130466
0895354535778
061-4148869
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Michigan, HOLLAND(map)
Zip code:49424
Ad number:20462
Date posted:08.03.2016
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